Spa etiquette


The Spa is a place of wellness, relaxation and silence. We invite guests to behave accordingly. Mobile phones are not allowed.

CHECK IN

Please reach the SPA 10 minutes before your appointment. Arriving late will reduce the treatment’s duration.

CLOTHING

We ask our guests to reach the SPA wearing the slippers and robes available in the room. We recommend that all jewels be left in the room while you are in the SPA. The use of a bathing suit is required in the swimming pool, sauna and hammam.

SUGGESTIONS

We recommend that you do not sunbathe after treatments. Gentlemen should shave before any facial treatment to ensure the best result.

CONDITIONS

When you book your treatment, please inform us of any particular health condition (high pressure, heart complaints, allergies) or pregnancy, which may affect the choice of the treatment.

CHILDREN AND TEENAGERS YOUNGER THAN 16

Children younger than 16 must be accompanied by an adult.

APPOINTMENTS AND CANCELLATIONS

Treatments are upon appointment and guaranteed by credit card: please contact us on
+39 0143 642 860. Appointments which aren’t cancelled with at least a 5-hour notice will be fully charged.